FAQ

Who is KT?

As an astrologer who helped to pioneer astrology on the web, KT is one of the world’s best known and most sought after astrologers. A bit of a celebrity within the field of astrology, she and her husband founded Astrology.com, which was groundbreaking mainly because it was the most authentic astrological web site of its time. Now KT brings her life long passion for astrology to astroSOURCE and is dedicated to making astroSOURCE a highly accurate and personalized astrology site. Read more

How do I get started?

Set up an astroSOURCE account, it’s FREE!

Access your personal astroCALENDAR. Discover the major and minor influences in your life today, in the next three days, and for the next 6 months! When you login to your astroSOURCE home page, you’ll see your full 3-day personal astroCALENDAR right away. You’ll also find a key explaining the symbols and influences in the calendar.
Run up to 4 FREE astroREPORTS per month. Click on the “sample report” links to see which of the astroREPORTS are most relevant for you, and then click “Get Report” when you’ve chosen which one you’d like to run. Keep track of the astroREPORTS you’ve run so far with the list that appears automatically on your astroSOURCE home page and astroREPORTS pages.
Sign up for email and Cell Phone Alerts. Get your personal astroCALENDAR, astroALERTS, your horoscope and more sent to your inbox or cell phone.

Membership

How do I become a Member?

It’s very easy to become a member – it’s free, just click here to set up your account and get started.

I didn’t receive my confirmation email; what should I do?

You can contact Customer Service by visiting the Help section and completing the Contact Us form, or by calling 1-866-953-6770.

How does astroSOURCE protect my information?

astroSOURCE uses secure server software, called Secure Sockets Layer (SSL), which is the industry standard for secure e-commerce transactions. This technology encrypts your personal information including credit card number, name and address so it cannot be read as it travels over the Internet. We use 128-bit encryption, which is the strongest available. In addition to encryption, SSL assures that your browser sends data only to the correct server and that the server is secure. When ordering online, look for the dialog box that reads: "Security Information. You have requested a secure document." This ensures that the information you are entering is secure and that your transaction will be safe.

Account Information

How do I change my password?

To change your password, log in to your account and select the link “Change My Password.” Follow the quick, easy instructions to modify your information.

How do I update my account information?

To view or modify your information, log in to your account. The Account Information tab offers many options to add or update your personal details.

How do I change my username?

You are unable to change your username. Be sure to create a name that you can remember. Forgot your username?

Email Preferences

How do I request emails?

Log in to your account and click on Account Preferences. Simply select the emails you wish to receive. We will send you an email validation–justclick the link in the email to activate your subscriptions.

How do I cancel email requests?

I don’t want to receive a bunch of Spam if I sign up for astroSOURCE; how do you protect my email address?

Please refer to our astroSOURCE privacy policy
We will not voluntarily disclose your personal information to any third parties for marketing or promotional purposes and, except as otherwise provided in our privacy policy or by law, astroSOURCE does not sell, trade or rent your personal information to others.Also,It is possible that the "spam blocker" being used by your Internet Service Provider (or one that you may have installed on your computer) is not set up to receive email from astroSOURCE.com. To prevent email from being blocked in the future, we recommend that you add astroSOURCE@astrosource.com to the friends list in your spam blocker.

Cell Phone Alerts Preferences

How do I request Cell Phone Alerts?

Cell Phone Alerts is a feature offered with a paid subscription to astroSOURCE.com.
You can set up your Cell Phone Alerts preferences at the time you process your subscription or in your Account Preferences on your My Account page.
For each Cell Phone Alerts you choose, you will receive a verification code. Use the verification code(s) to authenticate your Cell Phone Alerts preferences on the Account Preferences section on your My Account page.

What if I don’t receive my Cell Phone Alerts validation code?

If you don’t receive your code, log in to your account to edit your account preferences. In the link for Cell Phone Alerts, unsubscribe to the content you previously selected and click save. To receive a new validation code, resubscribe to the content and click save. This will generate and send a new validation code to your cell phone.

How do I cancel my Cell Phone Alerts requests?

To modify your Cell Phone Alerts, simply access your Account Preferences on your My Account Page.
Un-check the boxes for the Cell Phone Alerts preferences you no longer wish to receive, and click Save.
This will update your Cell Phone Alerts preferences.

Do you sell my information?

astroSOURCE will not voluntarily disclose your personal information to any third parties for marketing or promotional purposes. And, except as otherwise provided in our Privacy Policy or by law, astroSOURCE does not sell, rent or trade your personal information to others.

What is the astroCALENDAR?

Personalized using your birth date, astroCALENDAR goes way beyond your daily horoscope, providing valuable insights into the astrological categories that have the greatest influence on your life—all based on your date of birth. It shows you how planetary aspects influence your day, week, month and beyond. And astroCALENDAR continuously updates the information that is relevant to you. How are the planets’ movements and relationships important to you personally—at a particular point in time? What, if anything should you do? astroCALENDAR also helps you to understand and decide what to do about short-term influences which usually affect you for no more than 6 weeks and long-term influences which affect you for much longer periods and may involve life-changing developments.

How can I get full access to the astroCALENDAR?

Limited features of the astroCALENDAR are available to non-subscribers. To gain access to the complete astroCALENDAR, all you need to do is subscribe. Create an account and choose a monthly or quarterly subscription. Sign up now and receive FULL access and a host of other great subscriber benefits.
What if I don’t receive my astroCALENDAR?

There may be days when there are no astrological influences relevant to you. These are very rare occasions. However, if you suspect that you aren’t getting your astroCALENDAR because of a technical issue, please let us know. Visit the Help section and complete the Contact Us form. We will respond to your inquiry within 3 business days. You may also contact us at 1-866-953-6770.

What if I can’t see a certain day view?

astroCALENDAR views may be limited based upon your subscription—preview or paid. Only paid subscribers receive full access and views to the astroCALENDAR.

Astrology Reports

What are astrology reports?

astroREPORTS explore many topics that may be of particular interest to you including ways to improve yourself and your relationships, how to determine who might be most compatible with you and why your birth date is the key to unlocking highly relevant, personalized information and insights that could affect your life. These insightful astrology reports tap into the power of planetary aspects, help you avoid problems and take advantage of possibilities and enhance the relationships that are most important to you. With your astroSOURCE subscription, you can choose up to four free astroREPORTS every month.
How can I get full access to astroREPORTS?

To receive full access to astroSOURCE’s astrology reports, create an account and purchase a monthly or quarterly subscription. Subscribers receive up to four free astroREPORTS each month! Sign up now to receive FULL access.

What if I can’t view my astroREPORT?

If you are experiencing technical difficulties in trying to view an astroREPORT, please let us know. Please visit the Help section and complete the Contact Us form. We will respond to your inquiry within 3 business days. You may also contact us directly at 1-866-953-6770.

What if I want to receive all Astrology Reports?

That’s easy! Subscribe now to receive four free astrology reports each month with your paid subscription.